Javataza Customer Survey Name(Required) First Last Email(Required) How did you discover Javataza?(Required) Google Search Facebook From A Retail Store Recommended from a friend Other Explain where you discovered Javataza About how long have you been a customer?(Required) less than 3 months less than a year 1-2 years 2+ years Don't know Have you ever seen our products in a local retail store?(Required) Yes No How often do you purchase Javataza products from your local retail store?(Required) Never Rarely Sometimes Often About how often do you purchase from our online store?(Required) About once a week Once a month Every couple of months Rarely Which Javataza product features are most important to you? (Select all that apply)(Required) Coffee with natural flavors Direct trade coffee Single-origin coffee 5 lb bulk packaging K cup packaging Subscription options Other What is the other feature you appreciate about Javataza? What is the main reason you purchase from Javataza?(Required) I feel connected to the direct trade vision Its the best tasting coffee Its the most convenient way to buy coffee Its a good price for the quality They have the most convenient packaging (example 5 lb bag, frac pack etc…) Good customer service Other What is the other feature you appreciate about Javataza? How often do you think about sustainability when ordering coffee?(Required) 0 - Never 1 - Rarely 2 - Sometimes 3 - Often 4 - Always How would you rate the overall online shopping experience at Javataza (1-5)(Required) 1 - Needs improvement 2 - Just ok 3 - Average 4 - Really great 5 - Nearly perfect! How would you rate the number of product options that we have (1-5)(Required) 1 - Really limited 2 - somewhat limited 3 - Average 4 - Fairly wide variety 5 - Super wide variety How do you feel about Javataza product packaging? (1-5)(Required) 1 - Needs improvement 2 - Just ok 3 - Average 4 - Really great 5 - Nearly perfect! How do you feel about Javataza shipping options? (1-5)(Required) 1 - Needs improvement 2 - Just ok 3 - Average 4 - Really great 5 - Nearly perfect! Name one coffee brand other than Javataza that you also enjoy Name one product that you wish Javataza had Name one thing that Javataza could improve (optional)
